Privacy Policy for Mortgages with Shellie

Effective Date: 11/18/2024

At Mortgages with Shellie and 50-50 Mortgage, protecting your personal information is our top priority. This Privacy Policy outlines how we collect, use, and safeguard your data.

Information We Collect

When you use our website or services, we may collect the following information:

  • Personal details such as your name, email address, phone number, and home address.
  • Financial information necessary to assist with your mortgage application, including income, credit history, and employment details.
  • Information automatically collected through website cookies, such as browsing behavior and IP address.

Sensitive Financial Information

Information submitted through this website may include financial or mortgage-related information. We take reasonable administrative, technical, and physical safeguards to protect this information from unauthorized access, disclosure, or misuse.

Please avoid submitting highly sensitive information through unsecured forms or email communications unless specifically requested.

How We Use Your Information

We use the information you provide for the following purposes:

  • To assist with mortgage pre-approval, loan applications, and refinancing inquiries.
  • To communicate with you about your loan application and provide updates.
  • To improve our website, services, and overall customer experience.
  • To comply with legal and regulatory requirements.

Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Lenders, underwriters, or other third parties involved in your mortgage process.
  • Service providers who help us operate our business, such as IT support or marketing platforms.
  • Legal authorities if required by law or to protect our rights.

How We Protect Your Information

Your information is stored securely using industry-standard encryption and access controls. Only authorized personnel have access to your personal data.

Your Rights

You have the right to:

  • Request access to the personal information we have about you.
  • Correct or update any inaccurate information.
  • Opt-out of marketing communications at any time.

Cookies

Our website uses cookies and similar technologies to improve website functionality, analyze website traffic, personalize content, and support advertising and marketing efforts.

Some cookies are necessary for the operation of the website, while others are optional and used for analytics or advertising purposes.

When you first visit our website, you may be presented with a consent banner that allows you to accept, reject, or customize cookie preferences. Optional tracking technologies will only load after consent is provided where required by law.

You may also manage cookies through your browser settings.

Advertising, Analytics, and Tracking Technologies

We use analytics, advertising, and tracking technologies to better understand how visitors interact with our website and to improve our marketing efforts.

These technologies may include:

  • Google Analytics
  • Google Tag Manager
  • Meta Pixel (Facebook Pixel)
  • Server-side tracking technologies
  • Conversion tracking tools
  • Advertising cookies and remarketing technologies

These tools may collect information such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Website interactions and conversions

Where required by applicable law, these technologies will only load and operate after you provide consent through our cookie consent banner.

You may withdraw or modify your consent preferences at any time through our website’s consent management tool.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

  • Know what personal information we collect and how it is used
  • Request access to your personal information
  • Request deletion of your personal information
  • Correct inaccurate personal information
  • Opt out of certain data sharing or targeted advertising activities

To exercise these rights, please contact us using the information listed below.

We do not sell personal information for monetary compensation. However, certain advertising or analytics activities may be considered “sharing” under California law.

SMS Communications

By providing your mobile phone number, you consent to receive SMS text messages from Mortgages with Shellie for purposes including scheduling, confirmations, consultation reminders, and follow-up communications related to your inquiry.
• Message Frequency: Message frequency may vary depending on your interaction with us.
• Message & Data Rates: Standard message and data rates may apply from your carrier.
• Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP.
• Help: For assistance, reply HELP or contact us directly.
• Privacy: We do not share, sell, or rent your mobile number to unaffiliated third parties for marketing purposes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Shellie Galindo
Loan Officer, NMLS ID#805986
1700 Herndon Rd
Ceres, California 95307