Privacy Policy for Mortgages with Shellie

Effective Date: 11/18/2024

At Mortgages with Shellie, protecting your personal information is our top priority. This Privacy Policy outlines how we collect, use, and safeguard your data.

Information We Collect

When you use our website or services, we may collect the following information:

  • Personal details such as your name, email address, phone number, and home address.
  • Financial information necessary to assist with your mortgage application, including income, credit history, and employment details.
  • Information automatically collected through website cookies, such as browsing behavior and IP address.

How We Use Your Information

We use the information you provide for the following purposes:

  • To assist with mortgage pre-approval, loan applications, and refinancing inquiries.
  • To communicate with you about your loan application and provide updates.
  • To improve our website, services, and overall customer experience.
  • To comply with legal and regulatory requirements.

Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Lenders, underwriters, or other third parties involved in your mortgage process.
  • Service providers who help us operate our business, such as IT support or marketing platforms.
  • Legal authorities if required by law or to protect our rights.

How We Protect Your Information

Your information is stored securely using industry-standard encryption and access controls. Only authorized personnel have access to your personal data.

Your Rights

You have the right to:

  • Request access to the personal information we have about you.
  • Correct or update any inaccurate information.
  • Opt-out of marketing communications at any time.

Cookies

Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings if you prefer.

SMS Communications

By providing your mobile phone number, you consent to receive SMS text messages from Mortgages with Shellie for purposes including scheduling, confirmations, consultation reminders, and follow-up communications related to your inquiry.
• Message Frequency: Message frequency may vary depending on your interaction with us.
• Message & Data Rates: Standard message and data rates may apply from your carrier.
• Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP.
• Help: For assistance, reply HELP or contact us directly.
• Privacy: We do not share, sell, or rent your mobile number to unaffiliated third parties for marketing purposes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Shellie Galindo
Loan Officer, NMLS ID#805986
3434 Truxtun Ave, Suite 155
Bakersfield, CA 93301